July 31, 1981 CATEGORY: ACCESSORIES ATTENTION: DE LOREAN PARTS MANAGERS SUBJECT: ACCESSORY FLOOR MATS A1000020 We have discovered that the manufacturer of the accessory De Lorean floor mats has had a malfunction in the heat treatment of the mats causing the black dye to adhere improperly as well as leaving a dye residue. Accordingly, we wish to replace all floor mats. Due to a change of equipment at the manufacturer, it will take up to three weeks before complete replacement stock can be built up. Please assure your customers who have purchased floor mats that this matter will be taken care of very quickly. In turn, please notify us of your immediate need of mats for customer and stock replacement. Also fill out a Request for Return/Credit Form and send it in with your stock of floor mats to be replaced and we will forward replacement mats as these become available. If any damages have occurred due to improperly dyed floor mats, please state such damage on the form, as we will assume all responsibility for any damages. We regret this inconvenience. Sincerely, Leif R. Montin National Parts Manager |