CATEGORY: ORGANIZATION
ATTENTION: ALL DMC DEALERS/SERVICE MANAGERS
REFERENCE: SERVICE MATERIALS
During the week of June 22nd under separate cover the following
initial DMC Service Department materials will be mailed to DMC
Dealers.
FORMS
#F-200003 30 Service Transaction Form - (General)
#F-200005 10 Service Transaction Form - (Technical Report)
#F-200008 10 Pre-Delivery Forms
#F-200007 50 Warranty Shipping Labels
#F-200006 50 Warranty Parts Tag
VEHICLE LITERATURE (Sample: For Information)
#P-200001 1 Warranty Statement Vehicles/Emission 1981
(includes battery warranty information)
#F-200009 1 Maintenance Schedule/Record
#P-200009 1 Tire Warranty Statement
#F-200010 2 Change of Owner/Address Card
#P-200011 1 Owner's Manual (will be forwarded at a later date)
These items are for dealer service department use and should be
maintained in the service department reference file.
Additional forms/literature may be ordered through the parts
department.
(CONTINUED)
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MANUALS Service Procedures Manual: (Contains procedures and policies for transportation damage, warranty, claims, etc.). This manual is currently in the printing process and will be available in approx- imately four weeks. Suggested Warranty Repair Times Manual: (Contains labor operations and time allowances and coding for components and failures). This manual is still in process with a final print version expected to be available in September/October of 1981. An interim version of this manual will precede the final version and will be available in approximately four weeks. Technical Service Manual: (Contains repair procedures). This manual is still in process with an anticipated issuance in sections, starting August 1981. Sincerely, Lutz Feuerabendt Technical Service Manager |