SERVICE BULLETIN NUMBER SO-13-12/81

CATEGORY:       ORGANIZATIONAL

ATTENTION:      ALL DMC DEALERS/SERVICE MANAGERS

SUBJECT:        CUSTOMER EMERGENCY ASSISTANCE CARDS


Enclosed with this bulletin is a supply of De Lorean Customer
Emergency Assistance Cards (see Figure 1).



The toll free numbers indicated on these cards are intended only
for customer use and when a customer is encountering an emergency
situation.  Dealership personnel should continue to communicate with
their respective Dmc Area Offices for assistance.

The enclosed cards are being supplied to you for distribution to
customers who have already taken delivery of their cars.  In addition,
we request a card be given to the customer or placed in the glove
compartment upon delivery of every De Lorean vehicle.

It is important to note that, effective immediately, a customer card
will be included with the glove compartment information prior to
shipment of vehicles from our Quality Assurance Centers to you.
Therefore, checking the vehicle for this card during pre-delivery
inspection will avoid duplication and provide our customer with
valuable information in the event of an emergency situation.


Doyle J. Potter
National Training Manager

DJP:ak

Enclosure                                     ISSUED 12/23/81