CATEGORY: WARRANTY ATTENTION: ALL DMC DEALERS/SERVICE MANAGERS SUBJECT: SERVICE TRANSACTION CODES The Service Transaction Codes listed below must be used when completing DMC Service Transaction Forms. The properly selected code must be entered on Line B-1 (Transaction Code) of the Service Transaction form. CODE DESCRIPTION 20 Warranty Claim (vehicle) 31 Special Claim (transportation damage) 32 Special Claim (pre-delivery inspection) 33 Special Claim (free maintenance) A detailed description of the above coding information will be published in the forthcoming Service Procedures Manual. In addition, refer to Service Bulletins SO-03-6/81 and SW-01-6/81. Please inform all personnel concerned accordingly. Sincerely, Lutz Feuerabendt Technical Service Manager ISSUED 6/24/81 |